Philips DVD420AT - Manual (Page 42)

others
)
Before Calling Service Personnel
Check the following guide for the possible cause of a problem before requesting service.
Symptoms and Correction
Symptom Cause Correction Page
No power. The power plug is disconnected. Connect the power plug into the wall outlet
securely.
11,12
No picture. • The TV is not set to receive DVD signal
output.
• Select the appropriate video input mode on
the TV so the picture from the DVD video
player appears on the TV screen.
15
• The video cable is not connected
securely.
• Connect the video cable into the jacks
securely.
11.12.
13,14
No sound. • The equipment connected with the audio
cable is not set to receive DVD signal
output.
• Select the correct input mode of the audio
receiver so you can listen to the sound from
the DVD video player.
15
• The audio cables are not connected
securely.
• Connect the audio cable to the jacks
securely.
11,12,
13, 14
• The power of the equipment connected
with the audio cable is turned off.
• Turn on the equipment connected with the
audio cable.
-
• The setting of output sound type is not
correct.
• Set the audio setting correctly. 28, 29
The playback picture has
occasional distortion.
• The disc is dirty. • Eject the disc and clean it. 40
• It is in fast forward or fast reverse
playback.
• Sometimes a small amount of picture distortion
may appear. This is not a malfunction.
-
Brightness is unstable or
noises are produced on
playback pictures. • The copy protection is in effect. • Connect the DVD video player to the TV
directly.
11
The DVD video player does
not start playback.
• No disc is inserted. • Insert a disc. (Check that the DVD or VCD or
audio CD indicator in the DVD display is lit.)
8
• An unplayable disc is inserted. • Insert a playable disc. (Check the disc type
and color system.)
40
• The disc is placed upside down. • Place the disc with the playback side down
(label facing up).
15
• The disc is not placed within the guide. • Place the disc correctly inside the guide in
the disc tray.
15
• The disc is dirty. • Clean the disc. 40
• A menu is on the TV screen. • Press the SETUP button to turn off the menu
screen.
-
• The parental lock function is set. • Cancel the parental lock function or change
the parental lock level.
35, 36
Buttons do not work. Power supply fluctuations or other
abnormalities such as static electricity may
intermpt correct operations. Turn the power on or off with the POWER
button. Or, disconnect the power plug and insert
it into the wall outlet again.
The remote control does not
work properly. • The remote control is not pointed at the
remote sensor of the DVD video player.
• Point the remote control at the remote sensor
of the DVD video player.
10
• The remote control is too far from the
DVD video player.
• Operate the remote control within about 20
feet.
10
• The batteries in the remote control are
exhausted.
• Replace the batteries with new ones. 10
41