Philips 21PV340/07 - Manual (Page 32)

9. BEFORE YOU CALL AN ENGINEER
If you encounter problems with your TV-Video Combi, these
could be caused by one of the following. You can also call the
customer service centre in your country.
The telephone number is listed in the enclosed warranty
information packet or on the last page of the manual cover.
Have the model number (MODEL NO) and the production
number (PROD.NO) of your video recorder ready. You can find
both numbers printed on the type plate fixed at the rear of the
set.
Your TV-Video Combi does not respond to any button being
pressed:
• TV-Video Combi has been switched off using the power switch
I® I ; switch machine on on left side using the power switch.
• There is no power supply: Check the power supply.
• A programmed recording is currently being made: If desired,
cancel the programmed recording pressing the
I
STANDBY
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button (for longerthan 3 seconds).
• Parental control is on: Switch the parental control off.
Remote control does not work
The red standby lamp (STANDBY ®) does not blink, if one of the
buttons on the remote control is pressed:
• Remote control not pointed toward the TV-Video Combi: Point the
remote control at the TV-Video Combi.
• There is a technical problem: Take out the batteries, wait for 10
seconds and place them back.
• Batteries are weak: Change the batteries.
Technical problem:
• Switch machine off using power switch I® I, wait 30 seconds
and switch back on.
• You can reset the settings on your set (careful: all information will
be deleted): ___
1. Switch machine off using power switch I® I.
2. Press the I 6 I button on the machine and hold button. Switch
back on using power switch I® I.
3. If the standby lamp
(STANDBY ®) on the set begins to blink,
release the I (b I button.
The machine settings are reset and the data memory is deleted.
No picture (black/blue picture):
• The red standby lamp (STANDBY ®) on the front of the set is not
lit up:
TV-Video Combi switched off: Switch on the set using the mains
switch on the left side of the unit.
There is no power supply: Check the power supply.
• The red standby lamp (STANDBY ®) on the front of the set is lit;
TV-Video Combi switched off automatically. Switch it back on
using the I tP + I button.
Switched to the programme number of an external source, e.g.:
'El'forthe scart socket I EXT
I,
but the attached device is
turned off: Switch on external device or choose a different
programme number.
A TV channel (programme number) has been chosen but there is
no reception on this channel: Select the correct TV channel.
No reception: Have the aerial checked.
Some of the menu lines can be selected, but are without
functions:
• Recording is in session; if required, cancel recording session.
• Hotel mode switched on; if necessary, switch off hotel mode.
No sound, volume cannot be increased:
• Hotel mode was activated with volume too low:
1. Switch off hotel mode.
2. Set the new max. volume level for hotel mode.
3. Switch on hotel mode.
Detailed information is available in the section 'hotel mode'.
Cassette is jammed in the TV-VIDEO Combi:
• Don't use force. Switch off with the I ® I power switch for 30
seconds, then switch it on again.
No playback on the TV-Video Combi:
• There is no recording on the cassette: Change the cassette.
Poor quality playback on the TV-Video Combi:
• The cassette is badly worn or of poor quality: Use a new
cassette.
• Tracking is not properly adjusted: Turn to chapter 'PLAYBACK
FUNCTIONS' and read the section 'Eliminating picture
interference'.
Poor playback of recordings made via the scart socket
[ ext ]:
• Recording copy-guarded data via the scart socket I EXT lean
lead to picture/sound distortions. This is not a fault In your
machine.
• Turn to chapter 'TV FUNCTIONS' and read the section 'Selection
of picture settings (SMART PICTURE)'.
The TV-Video Combi will not record;
• The TV channel is not stored or not selected properly: Check TV
channels stored.
• You have loaded a cassette which is erase protected: Undo the
erase protection on the cassette.
Programmed recording does not work:
• You have not set the TIMER properly: Check the TIMER blocks.
• Clock/date were set incorrectly: Check clock/date.
• You have put in a cassette that is erase protected: Undo the
erase protection on the cassette.
• 'VPS/PDC' switched on but 'VPS/PDCtime' wrong: 'Enter
'VPS/PDCtime exactly to the minute. Have the aerial checked.
• Machine is being used for other video recorderfunctions at time
of beginning of recording (e.g.: for playback). Switch off video
recorder functions before beginning recording session (press
I STOPB (button). Check cassette.
• After a 'programmed recording with Video Plus+' the programme
number of the TIMER block does not correspond with the desired
programme number:
1. Confirm the PlusCode programming number using the
button.
2. Press the I TIMER 01 button.
3. Change the programme number displayed in the
'PROG. '
entry field. _______
4. Confirm with the ITIMER0I button.
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