Brother FAX-150 - Manual (Page 30)

24
TROUBLESHOOTING
If you are having trouble with the image quality in TRANSMIT or RECEIVE modes, try the unit in
the COPY mode. If this test gives you a good reproduction, the problem is not with your unit
but with the other unit or the teiephone iines.
if this GUIDE does not help you in solving a problem with your unit, please call our service at:
1-800-284-4FAX.
TRANSMITTING
SYMPTOM POSSIBLE CAUSE ACTION
No lamp indications on
cover. Power switch is
turned on but power
lamp does not light.
Is the power cord plugged in? Plug in power cord.
Faint drawings or
characters are not
reproduced when send-
ing or copying.
Contrast switch set wrong. Change Contrast switch on the
front of the unit to “L” (Light
setting).
Document jam Document jammed in transmitting
section.
1. Turn the power off.
2. Pull up on the control panel to
open it up.
3. Remove the jammed document.
4. Close cover making sure that
you hear it click into place.
5. Do not retransmit this document
but make a copy of it first.
Error indicator Is lit Communications error has occurred -
this is usually caused by a bad phone
line.
1. Redial and try transmission
again.
2. If you get failure again, call the
distant location and verify if
their unit Is functioning and that
it is a Group 3 fax terminal. If it
is not working, have them call
their service. If it Is not a Group
3, then you cannot transmit to
them at all.