Brother FAX-50 - Manual (Page 27)

22
TROUBLESHOOTING
If you are having trouble with the image quality in TRANSMIT or RECEIVE modes, try the unit in
the COPY mode. If this test gives you a good reproduction, the problem is not with your unit but
with the other unit or the telephone lines.
If this GUIDE does not help you in solving a problem with your unit, please call our service at:
800-284-4FAX.
TRANSMITTING
SYMPTOM POSSIBLE CAUSE ACTION
No lamp indications on
cover.
Power switch is pressed,
but power iamp does not
iight. Is power cord plugged in? Plug in power cord.
Faint drawings or characters
are not reproduced when
sending or copying
Contrast switch set improperly.
Change (D-N-L) switch on
the back of the unit to "L"
(Light setting).
Document jam Document jammed in transmitting
section.
1. Turn off the unit by pressing
the power button.
2. Pull up on document cover to
open it up.
3. Remove the jammed
document.
4. Close cover making sure that
you hear it dick into place.
5. Do not retransmit this docume nt
but make a copy of it first.
Error indicator is lit Communications error has occured -
this is usualy caused by a bad
phone ine.
1. Redial and try transmission
again.
2. If you get an error, can the
distant location and verify if
ther uni is functioning and
that it is a Group 3 fax
terminal. If it is not working,
have them call for service, if
their fax unit is not Group 3
compatible, then you cannot
transmit to them at all.