Kenmore ELITE 796.7927# - Manual (Page 29)

TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE
CHECK VENT INDICATOR IS BLINKING *
Check If- Then...
* This warning light is not a dryer failure and is not covered by the dryer warranty. Contact a duct cleaning service to
set up an appointment to have your exhaust system cleaned and inspected.
Vent duct is crushed behind the dryer Repair the transition duct or reposition the dryer
Ductwork is too long or has too many turns/restric-
tions.
Install a shorter or straighter duct run. See the Installation
Instructions for details.
Partial blockage of the ductwork due to lint buildup
or other foreign object.
Ductwork should be checked/cleaned immediately. Dryer
can be used in this condition, but drying times will be longer
and energy consumption will be increased.
Outside vent hood is plugged or damaged. Repair or clean vent hood.
Dryer will not turn on
Check If... Then...
Power cord is not properly plugged in. Make sure that the plug is securely plugged into a ground­
ed outlet matching dryer’s rating plate.
House fuse is blown, circuit breaker has tripped, or
power outage has occurred. Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If the problem is a circuit overload, have it corrected
by a qualified electrician.
NOTE: Due to the design of electric dryers, it is possible for a
circuit problem to allow an electric dryer to run without heat.
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Dryer does not heat
Check If... Then...
House fuse is blown, circuit breaker has tripped, or
power outage has occurred. Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If the problem is a circuit overload, have it corrected
by a qualified electrician.
Gas supply or service turned off (gas models only). Confirm that the house gas shutoff and the dryer gas shutoff
valves are both fully open. Even if gas is not supplied to the
dryer, it will run and no error codes will be displayed. Verify
that other gas appliances in the home are working normally.
Greasy or dirty spots on clothes
Check If... Then...
Clean and dirty clothes being dried together. Only use your dryer to dry clean items, because dirty items can soil
clean clothes placed in the same or subsequent loads.
Clothes were not properly cleaned or rinsed before
placing them in the dryer. Stains on dried clothes could be stains that weren’t
removed during the washing process. Make sure that clothes
are being completely cleaned or rinsed according to the
instructions for your washer and detergent. Some difficult
soils may require pre-treating prior to washing.
Excess static in clothes after drying
Check If... Then...
Fabric softener not used or used incorrectly. Use a fabric softener or STATIC SHIELD option, if equipped,
to reduce static electricity. Be sure to follow the
manufacturer’s instructions.
Clothes dried too long (overdried). Overdrying a load of laundry can cause a buildup of static
electricity. Adjust settings and use a shorter drying time, or
use AUTO DRY cycles. Select a "Less Dry" setting on
Auto Dry cycles, if necessary.
Drying synthetics, permanent press, or synthetic
blends. These fabrics are naturally more prone to static buildup.
Try using fabric softener, or use LESS DRY and/or shorter
TIMED DRY time settings.
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