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Before you call, Solutions to common problems – Kenmore 790.9280 User Manual

Page 36

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Before you call for service, review the following list. It may save

you

time & expense. Possible solutions to these problems

are provided with the problem listed:

Before You Call

• Solutions to common problems

Problem

Solution

Poor baking results.

Many factors affect baking results. Make sure the proper oven rack position

is used. Center food in the oven and space pans to allow air to circulate.

Allow the oven to preheat to the set temperature before placing food in the

oven. Try adjusting the recipe's recommended temperature or baking time.

If you feel the oven is too hot or cool, see

Adjusting oven temperature

in

Setting Oven Controls section.

Appliance is not level.

• Be sure floor is level, strong & stable enough to adequately support range.

• If floor is sagging or sloping, contact a carpenter to correct the situation.

• Poor installation. Place oven rack in center of oven. Place a level on the

oven rack. Adjust leveling legs at base of appliance until the rack is level.

• Kitchen cabinet alignment may make range appear not level. Be sure

cabinets are square & have sufficient room for appliance clearance.

Cannot move appliance easily.

Appliance must be accessible for

service.

• Cabinets not square or are built in too tightly. Contact builder or installer to

make appliance accessible.

• Carpet interferes with appliance. Provide sufficient space so appliance can

be lifted over carpet.

Entire appliance does not operate.

• Make sure power cord is plugged properly into outlet.

• Electrical power outage. Check house lights to be sure. Call your local

electric company for service outage information.

• Service wiring is not complete. Call 1-800-4-MY-HOME® for assistance (See

back cover).

Oven portion of appliance does not

operate.

The time of day is not set. The time of day must first be set in order to

operate the oven. See

Setting clock

in Setting Oven Controls section.

Be sure the oven controls are set properly for the desired function. See

Setting Oven Controls section and review instructions for the desired

cooking function in this manual or see “Entire appliance does not operate”

in this checklist.

Surface element is too hot or not hot

enough.

• Incorrect surface control setting. Adjust power level setting.

Surface element does not heat or does

not heat evenly.

• Be sure the correct surface control knob is turned ON for element needed.

• Lightweight or warped pans used. Use only flat, evenly balanced, medium or

heavyweight cookware. Flat pans heat better than warped pans. Cookware

materials and weight of the material affect heating. Heavy & medium-

weight pans heat evenly. Because lightweight pans heat unevenly, foods may

burn easily.

Oven light does not work.

• Be sure the oven light is secure in the socket. Also see

Replacing oven light

in the Care & Cleaning section.

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