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1010_6_7.pdf, Troubleshooting – Braeburn 1010 User Manual

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6

7

TROUBLESHOOTING

6

SYMPTOM

POTENTIAL SOLUTION

SYMPTOM

POTENTIAL SOLUTION

Thermostat turns
heating or cooling
system on too often
or not often enough.

Increase or decrease temperature differential setting as

appropriate to provide the desired performance level. See

Setting Temperature Differential section of this manual.

Thermostat does not
turn on heating or
cooling system.

Check to see if

OFF is shown in display. This indicates that the

system is turned off at the thermostat. Move the system selector

switch to the

HEAT or COOL position. After the compressor short

cycle protection 5-minute period expires the system should start

within a minutes time.
Compressor protection features may be in effect due to

compressor short cycle conditions. See Compressor Protection

Feature section for full explanation of this feature.
Heating or cooling system may be malfunctioning. Call a

professional service technician immediately to verify

system operation.

Check thermostat wiring to make sure that the heating and

cooling stages are connected to the correct terminals on the

wiring terminal block. See Installation and Wiring Diagrams

sections of this manual.

OFF is shown in
thermostat display
and heating or
cooling system will
not start.

This indicates that the system is turned off at the thermostat.

The thermostat must be in

HEAT or COOL modes of operation to

control the heating or cooling system. Move the system selector

switch to the

HEAT or COOL position.

Thermostat will not
allow me to program
a setpoint
temperature higher
than 90˚ F (32˚ C).

This is above the normal thermostat temperature setting range

of 45˚ to 90˚ F (7˚ to 32˚ C).

Thermostat will not
allow me to program
a setpoint
temperature lower
than 45˚ F (7˚ C).

This is below the normal thermostat temperature setting range

of 45˚ to 90˚ F (7˚ to 32˚ C).

Fan continues to run
all the time whether
the system is on
or off.

Check that the fan control switch is in the

AUTO position. This

will allow the fan to run only when the heating or cooling system

is turned on and running.
Check thermostat wiring to make sure that the fan control

wiring is connected to the correct terminals on the wiring

terminal block. See Installation and Wiring Diagrams sections of

this manual.

The room is too
warm or too cold.

See Review Set Temperature section of this manual to verify the

current setpoint and make any modifications that are necessary.

LO is shown in the
thermostat display
where the room
temperature is
normally displayed.

TROUBLESHOOTING

6

cont.

HI is shown in the
thermostat display
where the room
temperature is
normally displayed.

The temperature sensed by the thermostat is higher than the

90˚ F (32˚ C) upper limit of the thermostats display range. The

display will return to normal after the sensed temperature

lowers within the 45˚ to 90˚ F (7˚ to 32˚ C) display range. Turn on

the cooling system or use other methods to lower the

temperature accordingly.
This condition could occur from the system being turned off

during an exceptionally warm period or upon installation when

the thermostat has been stored for a long period of time in a

warm vehicle or location prior to being installed. The thermostat

is equipped with a mechanical high temperature safety switch

that will turn off the thermostat should the temperature exceed

99˚ F (37˚ C).

Thermostat turns on
heating instead of
cooling, or cooling
instead of heating.

The temperature sensed by the thermostat is lower than the

45˚ F (7˚ C) lower limit of the thermostats display range. The

display will return to normal after the sensed temperature

rises within the 45˚ to 90˚ F (7˚ to 32˚ C) display range. If the

temperature in the controlled space seems to be normal, wait

for the thermostat to acclimate to the correct room

temperature. If the room seems to be colder than usual, turn

on the heating system to raise the temperature as needed for

comfort within the room.
This condition could occur from the system being turned off

during a cold weather period or upon installation when the

thermostat has been stored for a long period of time in a cold

vehicle or location prior to being installed. The thermostat

should be allowed to warm up prior to installation to allow

proper heating control once installed.