Kofax Communication Server 9.2.0 - Manual (Page 126)

Client Applications Administrator‘s Manual Version 9.02.00
©Kofax, Inc. 126/203
Note: If the field Name of a voice server is empty, the field Group membership must not be
empty. If both fields are empty the client won‘t be able to connect to a voice server.
13.3.3 Voice Server Resources
Value: HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\COMMON\TCRT\ServerResources
Type: STRING
The voice server hardware resources are virtual endpoints for the remote engine to connect to
different voice server instances on the same machine.
The Voice Server Resources are a list of the voice server hardware resource names. The list
is separated by a $ sign (e.g. TEL01$TEL02).
If no voice server hardware resources are configured, the resource name ‗telephone‘ is taken
as default value to connect.
You can see the voice server hardware resources on the KCS Voice Server in the registry
under the key HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\Application
Name\RemFakeResources (e.g.:
HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\TCECP\RemFakeResources).
13.3.4 Connect Directly to the Voice Server
Value: HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\Common\UseWellKnownServer
Type: DWORD
If the checkbox is checked the remote engine creates a direct connection to the voice server
that is specified in the field
‗Name of a voice server‘
If the checkbox is unchecked the remote engine creates the connection using the group
member ship. If the resource (e.g. telephone) of a voice server does not work, the remote
engine retries automatically the next voice server with the wanted resource in the same group
member ship.
Note: The remote engine (version 2.03.00 or higher) supports automatic load balancing. For
this feature the checkbox must not be checked!