beautypg.com

Versions, Reboot, 4 error condition – Kofax Communication Server 9.1.1 User Manual

Page 94: Kcs behavior, Fax errors, Other errors, Error message format

background image

Environment Guide

Version 3.00.04

94

© Copyright Kofax, Inc. All information is subject to change without notice.

For IP address and gateway address, the setting starts at the tenth position of the first quad. Pressing set

changes the value, pressing mode moves onto the next value. After the last position, you are asked to

press set to confirm. If you press mode instead, the setting is not changed.

For the net mask, pressing set adds one-bits to the net mask, until mode is pressed. Again, you are asked

to confirm the change.

Changes apply only after M

ODEL

305

is rebooted. You can reboot M

ODEL

305

from the Reboot menu (see

below).

Versions

This menu displays version numbers of various software components of M

ODEL

305.

Reboot

When selecting reboot, you are asked to press set to confirm the choice. All ongoing activities are

abandoned immediately. That implies that ongoing calls are interrupted.

It is recommended to reboot M

ODEL

305 only if either some setting (IP address, net mask, and the like) has

changed or if the Line Server Diagnostic tool is run. Rebooting brings M

ODEL

305

into maintenance mode

automatically.

8.1.4

Error Condition

KCS Behavior

The KCS system requires no user intervention as long as a fatal error occurs. Fatal errors are either

hardware defects or multiple software hang ups.

Fax Errors

If the system recognizes a fatal error on the fax module, the following will happen:

The whole system continues operation.

Only the interface where the error occurred is rebooted.

An error message file (TExxxx) is generated.

Other Errors

If the system recognizes a system error, the following will happen:

The whole system will be restarted.

The green LED starts to blink continuously.

An error message is written into the Application Event Log.

Error Message Format

CHANNEL: MODULE-TEXT or MODUL-TEXT