Versions, Reboot, 4 error condition – Kofax Communication Server 9.1.1 User Manual
Page 94: Kcs behavior, Fax errors, Other errors, Error message format
Environment Guide
Version 3.00.04
94
© Copyright Kofax, Inc. All information is subject to change without notice.
For IP address and gateway address, the setting starts at the tenth position of the first quad. Pressing set
changes the value, pressing mode moves onto the next value. After the last position, you are asked to
press set to confirm. If you press mode instead, the setting is not changed.
For the net mask, pressing set adds one-bits to the net mask, until mode is pressed. Again, you are asked
to confirm the change.
Changes apply only after M
ODEL
305
is rebooted. You can reboot M
ODEL
305
from the Reboot menu (see
below).
Versions
This menu displays version numbers of various software components of M
ODEL
305.
Reboot
When selecting reboot, you are asked to press set to confirm the choice. All ongoing activities are
abandoned immediately. That implies that ongoing calls are interrupted.
It is recommended to reboot M
ODEL
305 only if either some setting (IP address, net mask, and the like) has
changed or if the Line Server Diagnostic tool is run. Rebooting brings M
ODEL
305
into maintenance mode
automatically.
8.1.4
Error Condition
KCS Behavior
The KCS system requires no user intervention as long as a fatal error occurs. Fatal errors are either
hardware defects or multiple software hang ups.
Fax Errors
If the system recognizes a fatal error on the fax module, the following will happen:
The whole system continues operation.
Only the interface where the error occurred is rebooted.
An error message file (TExxxx) is generated.
Other Errors
If the system recognizes a system error, the following will happen:
The whole system will be restarted.
The green LED starts to blink continuously.
An error message is written into the Application Event Log.
Error Message Format
CHANNEL: MODULE-TEXT or MODUL-TEXT