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Operating and maintaining the kcs system, 2 failure recovery time tests with tandem servers, The test system – Kofax Communication Server 9.1.1 User Manual

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Environment Guide

Version 3.00.04

© Copyright Kofax, Inc. All information is subject to change without notice.

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8. Operating and Maintaining the KCS System

8.1 Operation of Tandem Server System with Software Status Agent

In general operation of the Software Status Agent is similar to the Status Box. For details see user manuals

for TCMON.

8.1.1

Recommended Power On/Off Sequence for Tandem Server

If possible, the following sequence should be used if a model 22x must be switched off or on manually.

Turning off a TC means stopping TCOSS. It is not necessary to power down the system!

If a release update should be made, it is also necessary to stop TCSRV.

1.) Turn off Primary Server

2.) Turn off Secondary Server (within 100s)

3.) Turn on Secondary Server

4.) Turn on Primary Server (within 100s)

8.1.2

Failure Recovery Time Tests with Tandem Servers

Some tests have been done with a Tandem Server to give an example of how long the system is

unavailable if the primary master fails and the secondary takes over and similar situations.

The Test System

A Model 300 based Tandem System was used for the tests. Primary and Secondary Server have the

following characteristics.

Hardware:

1 x 1400 MHz CPU

512 MB RAM

No RAID

OS: Windows 2000 SP4

KCS Software:

TC/SP 7.55.07

1 x TCOSS

TC/Web (only on Primary Server)

2 x LS1 Trace Tool (only on Primary Server)

KCS Configuration:

10 GB KCS File Structure

2 ISDN BRI Channels running in first LS1 (Booted by Primary, Secondary can take over)