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3 software upgrade, 4 how to determine system performance, 1 performance aspects – Kofax Communication Server 9.1.1 User Manual

Page 74: How to determine system performance

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Environment Guide

Version 3.00.04

74

© Copyright Kofax, Inc. All information is subject to change without notice.

Follow instructions of the appropriate Hardware-Manual for component upgrades. This has to be done

exclusively by trained Kofax technicians with components that are provided by Kofax and therefore have

been tested for compatibility.

7.3.3

Software Upgrade

Follow the instructions in the documentation of the relevant module.

7.4 How to Determine System Performance

7.4.1

Performance Aspects

Each transaction creates a certain system load, as there are:

send / receive FAX

back reception

client access (transmit, open, inbox, outbox)

LAN printing

Links and Gateways

document conversion

Every message that gets into the system leads to one or more transactions, e.g.:

transmitting a message from the client, possibly with scanning

output to fax line

back reception on the fax line

printing of the sending copy

delivery notification

Client systems need power to handle the user access, e.g.:

load a template

scanning

search in address book

transmit a message

check the outbox

Some further statements:

Systems with gateways or links have less client traffic but need power for document conversion

back reception at fax lines doubles the load of the sending process

returning back reception to the e-mail user doubles the load on link side

automatic printout from KCS creates very high load

also document conversion on links and gateways creates very high load

the more fax lines are in use the less power is available for other jobs (priority of TCOSS)

more RAM improves performance