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12 licenses type 3, 13 troubleshooting, 1 system failure – Kofax Communication Server 9.1.1 User Manual

Page 119: Licenses type 3, Troubleshooting

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Environment Guide

Version 3.00.04

© Copyright Kofax, Inc. All information is subject to change without notice.

119

11.12 Licenses Type 3

Short Name

Description

License count

TandemAgent

Tandem Status Agent

per system

Least Cost

Least cost routing

per system

EMailReader

EMail Reader

per system

VoiceAttend

Voice Attendant

per system

TC/SNMP

SNMP Support

per system

TC/FIREWALL

Messaging Firewall

per system

TC/Probe

Probe messages agent

per system

TC/PLAYER

TC/PLAYER

per user

TC/TDLIT

TC/CLIENT-LIGHT

per user

Fax Channel

Fax Channel

per channel

VoiceChannel

Voice Channel

per channel

Fax Voice

Fax && Voice Channel

per channel

VoIP Channel

Voice IP Channel

per channel

Tlx Channel

Telex Channel

per channel

T.38 Channel

Fax over IP channel (real-time)

per channel

TC/LANPrint

TC/LAN Print

per workstation

TC/BreakMsg

TC/Break Message

per workstation

TC/LINK-SDD

TC/LINK to Secure Document Delivery

per workstation

TC/LINKFI100

TC/LINK File-Interface 100

per workstation, 100
messages per day limitation

TC/LINK-X4

TC/LINK-X4 without ISOCOR

per workstation

T.37 for SM

T.37 for TC/LINK-SM (store & forward)

per workstation

TC/DVD

DVD Jukebox

per workstation

TC/LINK-XML

XML support for Link FI and MQ

per workstation

TC/LINK-CCD

Content Capture and Delivery

per workstation

SMS channels

Former Link-WM

per GSM-Box

TC/MA

TC/Messaging Analyzer

per workstation

TC/digiSign

TC/digital signature

per workstation

11.13 Troubleshooting

The entered licenses can be checked and modified using licences.exe; the entered registrations can be

checked and modified with the administrative functions of the client program TCfW.

11.13.1 System Failure

All licenses that are calculated with the TCOSS CPU number are valid 14 days after a CPU number

change. This applies for a single server hardware change and for a tandem server where the secondary

server temporarily is the master.

Only link server and archive server licenses are calculated with the local CPU number instead of the

TCOSS CPU number. If those servers have to be replaced, the TC90/TC95 of the old system has to be

used in order to keep the KCS CPU number. If the TC90/TC95 is replaced, new license keys are required.

The 14-day limit is not applicable for these licenses.

The 14-day limit also is not applicable for TC/Gate licenses. For this product you have the possibility to

specify the CPU numbers of both TCOSS tandem servers to allow operation if the secondary server

temporarily is the master.