Kofax Release Script - Manual (Page 23)

Kofax Capture Release Script for FileNet Image Services Release Notes
Kofax, Inc. 19
Kofax Technical Support
Support for your Kofax product is provided by your primary application support provider, which
is specified as part of the maintenance agreement associated with your purchase. Please contact
your Kofax application support provider for technical assistance.
For more information about your product, visit the Kofax Support pages at www.kofax.com for:
„
Product information and release news
„
Access to the Kofax Knowledgebase
„
Access to the online Case Management System (for eligible customers)
Downloadable product documentation
Before contacting your Kofax application support provider, please gather the following
information where applicable:
„
Kofax Capture software version
„
FileNet Image Services release script version
„
Operating system and Service Pack version
„
Network and client configuration
„
Copies of your error log files
„
Information about your release script