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Re-releasing documents in error, Invalid watched folders, Installing the release script – Kofax Release Script User Manual

Page 14: Important note about installation, Installation instructions

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Kofax Capture Release Script for FileNet Image Services Release Notes

10

Kofax, Inc.

Note

When creating workflows, do not include manual steps such as Quick Fix Page, Review

Document, and Zone Images. If you do, Adobe Acrobat Capture will stop running when it

encounters any of these steps and require manual processing by the user. This kind of workflow is

not suitable for Kofax Capture Release because it disrupts the automated process of releasing

Adobe PDF documents.

Multipage TIFFs

If you are releasing multipage TIFFs, you must use the Split Multipage TIF step in your Adobe

Acrobat Capture workflow.

Releasing From Multiple Kofax Capture Standalone Workstations

If you use multiple Kofax Capture standalone workstations and one Adobe Acrobat Capture hub,

you must create unique Adobe Acrobat Capture “workflows” and “watched folders” for each

Kofax Capture standalone workstation. This is because Adobe Acrobat Capture uses Kofax

Capture document IDs for its document naming scheme. Since standalone Kofax Capture

document IDs may not be unique, the document names could conflict in Adobe Acrobat Capture

and cause the release process to fail.

Re-releasing Documents in Error

If an Adobe Acrobat Capture error occurs during the release process, you must clear your Adobe

Acrobat Capture finished documents and cancel any hung documents before re-releasing the

same documents in Kofax Capture.

Invalid Watched Folders

If you attempt to release documents to an invalid Adobe Acrobat Capture watched folder, the

documents will be rejected. To cancel the release, click Cancel on the Kofax Capture PDF Release

window displayed at the Release workstation. The Cancel button will automatically cancel the

Adobe Acrobat Capture documents.

Installing the Release Script

You can install the Kofax Capture Release Script for FileNet Image Services on an Kofax Capture

client workstation or standalone workstation.

Important Note About Installation

To install the Kofax Capture Release Script for FileNet Image Services you must have Windows

administrator privileges. If you do not have administrator privileges and install this release script,

you may receive error messages and several of the files may not install correctly.

Before you install the Kofax Capture Release Script for FileNet Image Services, refer to System

Requirements on page 1 for information about installation requirements.

Installation Instructions

Use the following instructions to install the Kofax Capture Release Script for FileNet Image

Services.