Kofax Capture - Manual (Page 43)

Operation and Maintenance
Kofax Reporting Administrator's Guide 43
The Windows user under which the ETL Agent service is running must have the
"performance log user" right.
If an ETL Agent running under admin or system user creates a log file and later the service
is modified to run under a regular user, log files cannot be written. Non-admin/non-system
user must be granted additional permissions for write access to the logs. Alternatively, delete
the existing log files.
The trace file is written using the Windows system locale setting. To display regional
characters correctly, make sure that the application/editor displaying the log files is using
Windows default encoding and character set.