Kofax Capture - Manual (Page 39)

Kofax Reporting Administrator's Guide 39
Chapter 6
Operation and Maintenance
This chapter provides information about daily operation of Kofax Reporting. It includes hints
about:
▪
Monitoring WSA
▪ Managing Failed Messages Manually
▪ Deleting old data from databases ( staging , warehouse )
▪ Managing MS SQL Databases
▪ Managing Log Files
Monitoring WSA
WSA provides a monitoring interface with the following main functions:
▪ Monitoring WSA status (for troubleshooting)
▪
Configuring WSA
▪ Viewing messages in storage
▪
Managing Failed Messages Manually
1 Start WSA Monitor utility from the Kofax Reporting group in the Windows Start menu.
2 If WSA password protection is enabled (see
Configuring WSA Advanced Settings ,
Security options tab), log on using the user name "admin" and a password.
3 On the menu, click Status to display status of WSA and its internal components and
connections. This information might be important for troubleshooting.
4 On the menu, click Configuration Tool to access WSA configuration. Remote
configuration can be disabled, in that case, clicking the button displays an error (see
Configuring WSA Advanced Settings , Security options tab).
5 On the menu, click one of the 4 storage buttons to display the particular storage folder.
On the WSA Sender side:
▪ The Inbound Status | Active folder shows messages received from Kofax applications
before they are delivered to the WSA Receiver. Also, messages from the MSMQ dead
letter queue are stored here.
▪ The Inbound Status | Processed folder shows messages delivered to WSA Receiver.
Messages that could not be delivered end up here if an administrator deletes them
from the Inbound Status | Active folder.
▪ The outbound storage folders are not used.