ChemoMetec SCC-100 - Manual (Page 36)

6 Troubleshooting
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Figure Figure Figure Figure 33 33 33 33 Input open failure Input open failure Input open failure Input open failure
Figure Figure Figure Figure 3 33 3 4 44 4 Input opened Input opened Input opened Input opened
If "Input open failure" is stated in the Info field, check the USB cable. Alternative, if the
NucleoCounter SCC-100 is turned off, “Input open failure” will also appear in the Info
field.
If data still is not received quit SomaticView and close the NC Receiver. Then open
SomaticView and check that the NC Receiver is also started. If necessary, restart the
computer before opening SomaticView again.
The state of the Info field "Input opened" is present when and only when:
• The NucleoCounter SCC-100 is turned On, and
• The USB Cable is properly connected, and
• The NC Receiver is working properly
6.3 SomaticView “freezes”
If SomaticView ”freezes” or does not respond, quit the program using the “QUIT”-button
in the Analysis tab. Close down the NC Receiver. Then restart SomaticView and the
program should be ready for use again. Any transmission of data from the
NucleoCounter SCC-100 while the SomaticView is disabled is received and stored on the
computer, as long NC Receiver is active. Such results can be viewed the next time