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Cisco IAD2430 User Manual

Page 82

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4-10

Cisco IAD2430 Series Integrated Access Devices Hardware Installation Guide

OL-4234-06

Chapter 4 Powering On Cisco IAD2430 Series IADs

Troubleshooting

Table 4-1

Troubleshooting the Cisco IAD

Symptom

Possible Cause

Corrective Action

Power LED and fan are off Power source turned off

Turn on power source.

Faulty power cable

Check/replace power cable.

Faulty power source

Check/correct input power.

Faulty internal power supply

Contact Cisco

1

or your Cisco reseller.

1.

See the

“Obtaining Documentation and Submitting a Service Request” section on page xvi

.

Power LED on; fan off

Faulty Cisco IAD

Contact Cisco

1

Technical Assistance

Center or your Cisco reseller.

Power LED off; fan on

Faulty Cisco IAD

Contact Cisco

1

or your Cisco reseller.

No initialization response
from Cisco IAD

Faulty modem console
terminal

Check/replace modem/terminal.

Faulty cabling to terminal

Check/replace cable.

Faulty Cisco IAD

Contact Cisco

1

or your Cisco reseller.

Unit shuts off after
operating for some time

Overheating

Check ventilation.

Faulty Cisco IAD

Contact Cisco

1

or your Cisco reseller.

Console screen display
freezes

Console fault

Reset/replace console.

Software error

Repeat power-on procedure.

Faulty Cisco IAD

Contact Cisco

1

or your Cisco reseller.