Cisco IAD2430 User Manual
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Cisco IAD2430 Series Integrated Access Devices Hardware Installation Guide
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Chapter 4 Powering On Cisco IAD2430 Series IADs
Troubleshooting
Table 4-1
Troubleshooting the Cisco IAD
Symptom
Possible Cause
Corrective Action
Power LED and fan are off Power source turned off
Turn on power source.
Faulty power cable
Check/replace power cable.
Faulty power source
Check/correct input power.
Faulty internal power supply
Contact Cisco
1
or your Cisco reseller.
1.
See the
“Obtaining Documentation and Submitting a Service Request” section on page xvi
Power LED on; fan off
Faulty Cisco IAD
Contact Cisco
1
Technical Assistance
Center or your Cisco reseller.
Power LED off; fan on
Faulty Cisco IAD
Contact Cisco
1
or your Cisco reseller.
No initialization response
from Cisco IAD
Faulty modem console
terminal
Check/replace modem/terminal.
Faulty cabling to terminal
Check/replace cable.
Faulty Cisco IAD
Contact Cisco
1
or your Cisco reseller.
Unit shuts off after
operating for some time
Overheating
Check ventilation.
Faulty Cisco IAD
Contact Cisco
1
or your Cisco reseller.
Console screen display
freezes
Console fault
Reset/replace console.
Software error
Repeat power-on procedure.
Faulty Cisco IAD
Contact Cisco
1
or your Cisco reseller.