Trouble- shooting guide, Error codes, Interpreting the codes – Wilbur Curtis TLP61 User Manual

Page 9

Error Codes are reset by turning the rear toggle switch to Standby for a minimum of 10 seconds, then returning
the switch to ON. Any service required for your Curtis system must be performed by a qualified service
technician.

TROUBLE-

SHOOTING

GUIDE

ERROR CODES

Curtis ADS Systems contain various safety features in the electronic circuitry that will
shut down the functions of the unit in the event of systems faiolures. Error codes are
signalled by the red READY-TO-BREW light blinking.

INTERPRETING THE CODES

ADS technology features a state-of-the-art error code system. This is designed to quickly advise you of any problems the
system may experience expediting service or repair. Occasionally, an error reported may be a problem with the water
supply or electrical power; NOT directly associated with a fault of the Curtis system itself. An example of this includes a
clogged water filter — indicated by a water level error code.

Error Codes are indicated by

blinking.

= Long Flash

= Short Flash

The code pattern is as follows:

WATER LEVEL PROBLEM
TEMPERATURE PROBLEM

READY TO BREW

1. Water line has been turned OFF

2. Insufficient Water Supply;
Water Line Pinched
3. Clogged Water Filter

4. Defective Inlet Valve
5. Grounded Probe
6. Defective Control Board

Turn ON Water Line; confirm unit is turned on
and water is flowing into heating tank.
Straighten Wafer Line; confirm unit is turned on
and water is flowing into heating tank.
Replace filter; confirm unit is turned on and water
is flowing into heating tank.
Contact Factory.
Contact Factory.
Contact Factory.

SYMPTOM:

SYMPTOM: W

WAAAAATER DOES NOT FLOW INTO HEA

TER DOES NOT FLOW INTO HEA

TER DOES NOT FLOW INTO HEATING

TING

TING TTTTTANK

ANK

POSSIBLE CAUSE

SOLUTION

Water Level

ERROR CODE

SYMPTOM:

SYMPTOM: W

WAAAAATER HEA

TER HEA

TER HEATING

TING

TING TTTTTANK OVERFLOWING

ANK OVERFLOWING

POSSIBLE CAUSE

SOLUTION

Water Level

ERROR CODE

7. Defective Water Inlet Valve

8. Limed-Up Probe
9. Non-grounded or loose terminal

connections at control board or
tank.

10. Defective Control Board.

Turn power off and observe tank water level. If water continues to
flow Inlet Valve must be cleaned, rebuilt or replaced.
Clean and/or replace.
The control board must be securely grounded for proper operation.
Check for loose connections at the terminals.

Contact Factory

SYMPTOM:

SYMPTOM: W

WAAAAATER IN HEA

TER IN HEA

TER IN HEATING

TING

TING TTTTTANK DOES NOT GET HOT

ANK DOES NOT GET HOT

ANK DOES NOT GET HOT;;;;;

WAAAAATER

TER

TER TEMPERA

TEMPERA

TEMPERATURE LOW

TURE LOW

POSSIBLE CAUSE

SOLUTION

11. Defective or Loose Heat Sensor

12. Defective Heating Element
13. Defective Control Board

Make sure there is a layer of silicone paste (Part No WC-5231)
between the sensor and tank body. The fastening nut should be
securely tightened, making a good connection. Check wire for
damage.
Contact factory.
Contact factory.

Temp Sensor

ERROR CODE

IMPOR

IMPORTTTTTANT

ANT

ANT:::::

Error codes are
indicated by the
red READY TO
BREW light. If and
Error Code occurs,
the unit will shut
down all functions
including heating,
water inlet, water
delivery.

ALWAYS

confirm Error
Code three times.

IMPORTANT:
Heating function
may be SHUT
DOWN due to
Water Level Error
Code.

ADS ERROR CODES

This manual is related to the following products:

TLP30* TLP20 TLP15 TLP10