Call parking 40, Call parking, Parking a call – Vertical Communications GCA70-313 User Manual
Page 48: Handling park recalls
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Call Parking
Parking a Call
You can place a call on hold in the system so that someone can answer the call from
any station that does not have a line appearance for the call. You accomplish this by
placing the call in one of many park orbits, where the call remains until it is
answered.
·
To park a call in orbit,
1. While on the call, PRESS
INTERCOM OR PRESS TRNS/CONF if
intercom call.
2. DIAL
*
.
3. DIAL code for park orbit (
910
to
999
for orbit
10–99).
4. Remember the code for later use or make it known to those who
need to know it in order to retrieve the call.
·
To park a call using a programmed PARK button,
1. While on the call, PRESS the programmed PARK button (the
system places the call in a preselected park orbit and lights the
PARK light).
·
To retrieve a call that was placed on hold in the system
(parked),
1. PRESS
INTERCOM.
2. DIAL
#
.
3. DIAL code for orbit (
910
to
999
for orbit 10–99),
OR PRESS programmed PARK button.
Handling Park Recalls
When a parked call times out of the system, it returns to your telephone in the form of
a park recall (you will hear four short tone bursts at 12-second intervals).
·
To answer a park recall,
1. PRESS line button. The call will then connect to your station.
40
Non-LCD Station User’s Guide
Advanced Call Handling
GCA70-313