Xpres Cut Plus: Ultragraphics Roland CX-24 system Manual - Manual (Page 15)

General TroubleShooting
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The cutter is not doing anything when I send a job to it but the fan comes on?
Check that you have set the outline to the thinnest possible line, for example 0.076mm or Hairline.
The cutter stops before it has detected all of the registration marks?
Make sure the two registration points are straight on the cutting strip and that the rollers are not
fouling the registration marks before you clamp the material down and start the detection process, and the sizes
The cutter is not cutting through the material correctly?
Check the force setting, if that does not work try a new blade or cutting strip in case the old ones have become
Can I adjust the Template myself to use more of the sheet?
My cutter is displaying 'Error Bad Position' when loading media?
No, The template is set at its maximum area that the machine is capable of reading without any problems feeding
the sheet through the machine or any problems with cutting off line. Please note: Make sure you are using the correct
If you have any further questions or problems please contact the
Xpres Technical Department on 01332 858333 or visit WWW.XPRES.CO.UK
template for your version of Windows. For example: for Windows 98/98se and Me use the 'A3/A4 Template Final 98'.
For Windows 2000/XP use the 'A3/A4 Template Final XP'.
damaged or worn.
are set correctly on the Roland CX-24 Cutter. For example A4 is: W:170mm L:247mm and A3 is: W:257mm L:360mm.
Ensure the rollers are withing the white markers (see page 6) and there is no strong light (i.e. sunlight) shining onto
the machine.