Rice Lake Ishida Astra Operating Manual - Manual (Page 80)

page 74 ASTRA • Operation Manual • Rev. 0124C
Chapter 9. Troubleshooting
9.2 Troubleshooting Chart
Error No. Description Countermeasure
PLU description contains too many Label printing is not possible because the number
of entered characters is too great for the label.
Press the CLEAR key to return to the previous
screen. Check the programming contents based on
the specific error number.
Extra message is too long.
Store name/address is too long.
Out of labels. Replace with a new roll of labels. Press the CLEAR
key to return to the previous screen.
Label size error. The label size may be different from the
predetermined size. Press the CLEAR key to return
to the previous screen. Confirm the label size and
replace if necessary.
Entered special price is equal to Press the CLEAR key to return to the previous
or over the preset price. screen. Try to enter the special price again.
Damaged memory. Contact your service representative.
Check the scale. The scale reading was not stable when power was
Remove items from weigh platter. turned on, or some item was left on the weigh
platter.
Remove any items left on the weigh platter.
Tare weight has not been entered. A tare weight must be entered before a label can be-
printed. Refer to Section 3.8 "Forced Tare". Press
CLEAR key to return to previous screen.
ZERO
Capacity 30
×
0.01 lb
NET SAVE AUTO PLU
WEIGHT lb TARE lb UNIT PRICE $/lb TOTAL PRICE $
9.1 Before Using the Troubleshooting Chart
If you encounter any problems, before proceeding to the troubleshooting chart, reinitialize the machine by pressing
the RESET key. If the problems continue, follow the instructions listed in the troubleshooting chart. If problems are
not solved using the instructions in the troubleshooting chart, contact your service representative.
characters.