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Using cisco extension mobility – Cisco Cisco Unified Wireless IP Phone 7921G User Manual

Page 69

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Advanced Call Handling

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0

61

Tips

When you make or receive an MLPP-enabled call, you will hear special ring tones and call-waiting
tones that differ from the standard tones.

If you enter an invalid MLPP access number, a verbal announcement will alert you of the error.

An MLPP-enabled call retains its priority and preemptive status when you:

Put the call on hold

Transfer the call

Add the call to a three-way conference

Answer the call using PickUp

MLPP overrides the Do Not Disturb feature.

Using Cisco Extension Mobility

Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your
own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features,
established services, and web-based settings. Your system administrator must configure EM for you.

Want to accept a higher-priority
call

Answer the call as usual. If necessary, end an active call first.

Hear a continuous tone
interrupting your call

You or the other party are receiving a call that must preempt the
current call. Disconnect immediately to allow the higher priority
call to ring through.

If you want to...

Then...

Log in to EM

1.

Choose

> EM Service (name can vary).

2.

Enter your user ID and PIN (provided by your system administrator).

3.

If prompted, select a device profile.

Log out of EM

1.

Choose

> EM Service (name can vary).

2.

When prompted to log out, press Yes.

If you...

Then...