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Using mute, Switching between multiple calls, Switching an in-progress call to another phone – Cisco Cisco Unified Wireless IP Phone 7921G User Manual

Page 47

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Basic Call Handling

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0

39

Using Mute

With Mute enabled, you can hear other parties on a call, but they cannot hear you. You can use Mute
with the phone or a headset.

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is
not automatically highlighted on the phone screen, scroll to it.

Tips

The phone can have up to six lines, but the phone screen displays only one line. To see other lines,
you must press

(Line View).

The phone can have multiple calls per line, but no more than 24 calls per phone.

Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your mobile phone or other remote
destination.

If you want to...

Then...

Toggle Mute on

During a call, press

on left side of phone. The

icon displays

at the top of the phone screen.

Toggle Mute off

Press

. The

icon disappears.

If you want to...

Then...

Switch between
connected calls on one
line

1.

Make sure the call that you want to switch to is highlighted.

2.

Press Resume.

Any active call is placed on hold and the selected call is resumed.

Switch between
connected calls on
different lines

1.

Press

to change to another line.

2.

If a single call is holding on the line, the call automatically resumes. If
another call is holding, scroll to highlight the appropriate call and
press Resume.

Switch from a
connected call to
answer a ringing call

Press

, or if the call is ringing on a different line, press

(Line

View) to switch to the other line and press

.

Any active call is placed on hold.