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Non-warranty repairs – Losi LOSB0202T3 Quick Start User Manual

Page 4

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Mini-DT Quick Start Guide―Page 4

If you as the Purchaser or user are not prepared to accept the liability associated with the use of this Product, you are

advised to return this Product immediately in new and unused condition to the place of purchase.

Law: These Terms are governed by Illinois law (without regard to conflict of law principals).

Inspection or Repairs

If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the

Product securely using a shipping carton. Please note that original boxes may be included, but are not designed to

withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and insurance for lost

or damaged parcels, as Horizon is not responsible for merchandise until it arrives and is accepted at our facility.

A Service Repair Request is available at www.horizonhobby.com on the “Support” tab. If you do not have internet access,

please include a letter with your complete name, street address, email address and phone number where you can be

reached during business days, your RMA number, a list of the included items, method of payment for any non-warranty

expenses and a brief summary of the problem. Your original sales receipt must also be included for warranty consideration.

Be sure your name, address, and RMA number are clearly written on the outside of the shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Provided

warranty conditions have been met, your Product will be repaired or replaced free of charge. Repair or replacement

decisions are at the sole discretion of Horizon Hobby.

Non-Warranty Repairs

Non-Warranty Repairs

Should your repair not be covered by warranty the repair will be completed and payment will be required without

notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting

the item for repair you are agreeing to payment of the repair without notification. Repair estimates are available upon

request. You must include this request with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of

labor. In addition you will be billed for return freight. Please advise us of your preferred method of payment. Horizon accepts

money orders and cashiers checks, as well as Visa, MasterCard, American Express, and Discover cards.

\If you choose to pay by credit card, please include your credit card number and expiration date. Any repair left unpaid or

unclaimed after 90 days will be considered abandoned and will be disposed of accordingly. Please note: non-warranty

repair is only available on electronics and model engines.

Electronics and engines requiring inspection or repair should be shipped to the following address:

Horizon Service Center

4105 Fieldstone Road

Champaign, Illinois 61822

or

Horizon Hobby UK

Units 1-4, Ployters Road

Staple Tye - Southern Way

Harlow

Essex

CM187NS

United Kingdom

or

Horizon Technischer Service

Otto-Hahn-Str. 9a

25337 Elmshorn

Germany

USA: Please call 1 877 504 0233 or visit horizonhobby.com to find our distributor for your country for support with

any questions or concerns regarding this product or warranty.

UK: Please call +44 1279 641 097 or [email protected] with any questions or concerns regarding this

product or warranty.

Germany: Please call +49 4121 46199 66 or [email protected] with any questions or concerns regarding

this product or warranty.

Instructions for Disposal of WEEE by Users in the European Union

This product must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of their waste

equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources

and ensure that it is recycled in a manner that protects human health and the environment. For more information about

where you can drop off your waste equipment for recycling, please contact your local city office, your household waste

disposal service or where you purchased the product.

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