Non-warranty repairs – Losi LOSB0202T3 Quick Start User Manual
Page 4

Mini-DT Quick Start Guide―Page 4
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this Product, you are
advised to return this Product immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the
Product securely using a shipping carton. Please note that original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and insurance for lost
or damaged parcels, as Horizon is not responsible for merchandise until it arrives and is accepted at our facility.
A Service Repair Request is available at www.horizonhobby.com on the “Support” tab. If you do not have internet access,
please include a letter with your complete name, street address, email address and phone number where you can be
reached during business days, your RMA number, a list of the included items, method of payment for any non-warranty
expenses and a brief summary of the problem. Your original sales receipt must also be included for warranty consideration.
Be sure your name, address, and RMA number are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment will be required without
notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting
the item for repair you are agreeing to payment of the repair without notification. Repair estimates are available upon
request. You must include this request with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight. Please advise us of your preferred method of payment. Horizon accepts
money orders and cashiers checks, as well as Visa, MasterCard, American Express, and Discover cards.
\If you choose to pay by credit card, please include your credit card number and expiration date. Any repair left unpaid or
unclaimed after 90 days will be considered abandoned and will be disposed of accordingly. Please note: non-warranty
repair is only available on electronics and model engines.
Electronics and engines requiring inspection or repair should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
or
Horizon Hobby UK
Units 1-4, Ployters Road
Staple Tye - Southern Way
Harlow
Essex
CM187NS
United Kingdom
or
Horizon Technischer Service
Otto-Hahn-Str. 9a
25337 Elmshorn
Germany
USA: Please call 1 877 504 0233 or visit horizonhobby.com to find our distributor for your country for support with
any questions or concerns regarding this product or warranty.
UK: Please call +44 1279 641 097 or [email protected] with any questions or concerns regarding this
product or warranty.
Germany: Please call +49 4121 46199 66 or [email protected] with any questions or concerns regarding
this product or warranty.
Instructions for Disposal of WEEE by Users in the European Union
This product must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of their waste
equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health and the environment. For more information about
where you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or where you purchased the product.