Losi LOSB0103 - Manual (Page 11)

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Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties
that the Products purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase
by the Purchaser.
Limited Warranty
Horizon reserves the right to change or modify this
warranty without notice and disclaims all other warranties,
express or implied.
(a) This warranty is limited to the original Purchaser
(“Purchaser”) and is not transferable. REPAIR OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE PURCHASER. This warranty covers only those
Products purchased from an authorized Horizon dealer. Third
party transactions are not covered by this warranty. Proof of
purchase is required for all warranty claims.
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall
be that Horizon will, at its option, (i) repair or (ii) replace, any
Product determined by Horizon to be defective. In the event of
a defect, these are the Purchaser’s exclusive remedies. Horizon
reserves the right to inspect any and all equipment involved
in a warranty claim. Repair or replacement decisions are at
the sole discretion of Horizon. This warranty does not cover
cosmetic damage or damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or modification
of or to any part of the Product. This warranty does not cover
damage due to improper installation, operation, maintenance,
or attempted repair by anyone other than Horizon. Return
of any Product by Purchaser must be approved in writing by
Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED
WITH THE PRODUCT, WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY.
Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you are
advised to return this Product immediately in new and unused
condition to the place of purchase.
Warranty and Repair Policy Law: These Terms are governed by Illinois law (without regard
to conflict of law principals).
WARRANTY SERVICES
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly.
This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance.
For questions or assistance, please direct your email to
[email protected], or call 877.504.0233 toll
free to speak to a Product Support representative. You may also
find information on our website at www.horizonhobby.com.
Inspection or Repairs
If this Product needs to be inspected or repaired, please use
the Horizon Online Repair Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely
using a shipping carton. Please note that original boxes may
be included, but are not designed to withstand the rigors of
shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and
is accepted at our facility. An Online Repair Request is available
at www.horizonhobby.com http://www.horizonhobby.com
under the Repairs tab. If you do not have internet access,
please contact Horizon Product Support to obtain a RMA
number along with instructions for submitting your product
for repair. When calling Horizon, you will be asked to provide
your complete name, street address, email address and phone
number where you can be reached during business hours.
When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the
problem. A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the shipping
carton.
Notice: Do not ship batteries to Horizon. If you have any issue
with a battery, please contact the appropriate Horizon
Product Support office.
Warranty Inspection and Repairs
To receive warranty service, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting
the item for repair you are agreeing to payment of the repair
without notification. Repair estimates are available upon
request. You must include this request with your repair. Non-
warranty repair estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashiers checks, as well as
Visa, MasterCard, American Express, and Discover cards. By
submitting any item to Horizon for inspection or repair, you
are agreeing to Horizon’s Terms and Conditions found on our
website under the Repairs tab.
Notice: Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair
should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 or e-mail us at productsupport@
horizonhobby.com with any questions or concerns
regarding this product or warranty.
United Kingdom:
Horizon Hobby Limited
Units 1-4 Ployters Rd.
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Please call +44 1279 641 097 or email us at sales@
horizonhobby.co.uk with any questions or concerns
regarding this product or warranty.
Germany:
Horizon Technischer Service
Hamburger Str. 10
25335 Elmshorn
Germany
Please call +49 4 121 46199 66 or email us at service@
horizonhobby.de with any questions or concerns regarding
this product or warranty.
France:
Horizon Hobby SAS
14 Rue Gustave Eiffel
Zone d’Activité du Révell Matin
91230 Montegeron
Please call +33 (0) 1 60 47 44 70 with any questions or
concerns regarding this product or warranty.
Compliance Information for the European Union
Declaration of Conformity
(in accordance with ISO/IEC 17050-1)
No. HH2010053003
Product(s): Losi 1/10 HIGHroller
Item Number(s): LOSB0103
Equipment class: 1
The object of declaration described above is in conformity with
the requirements of the specifications listed below, following
the provisions of the European R&TTE directive 1999/5/EC:
EN 300-220 Technical requirements for
Radio equipment
EN 301 489-1, 301 489-17 General EMC requirements
EN 60950 Safety
Signed for and on behalf of:
Horizon Hobby, Inc.
Champaign, IL USA
May 30, 2010
Steven A. Hall _____________________________________
Vice President
International Operations and Risk Management
Horizon Hobby, Inc.
Instructions for Disposal
of WEEE by Users in the European Union
This product must not be disposed of with other waste.
Instead, it is the user’s responsibility to dispose of their waste
equipment by handing it over to a designated collection point
for the recycling of waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment
at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human
health and the environment. For more information about where
you can drop off your waste equipment for recycling, please
contact your local city office, your household waste disposal
service or where you purchased the product.
FCC Information
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
Caution: Changes or modifications not expresslyapproved
by the party responsible for compliance could void the user’s
authority to operate the equipment.