Dave Smith Instruments TETRA - Manual (Page 52)

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contacting Technical Support. It’s probably the first thing they’ll ask you
to do.
Warranty Repair
Dave Smith Instruments warrants that Tetra will be free from defects in
materials and/or workmanship for 1 year from the date of purchase. Please
register your product online at www.davesmithinstruments.com to establish the
date of purchase. (This is not a requirement for warranty service, but it will help
expedite the process.)
Please contact [email protected] to determine the best course
of action for getting your Tetra repaired. For your own protection, as well as
ours, please do not return any product to Dave Smith Instruments without a
return authorization (RA) number. To issue an RA number, Technical
Support needs:
• Your name
• Your return address
• Your email address
• A phone number where you can be reached
• Your Tetra’s serial number
• The date of purchase and where purchased
If you need to return your instrument for repair, you are responsible for getting it
to DSI. We highly recommend insuring it and packing in the original packaging.
Damage resulting from shipping a product with insufficient packaging is not
covered by warranty.