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Pc card problems, Network problems, If you have problems with a hard drive – Dell Latitude D500 User Manual

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Disable standby or hibernate mode in Windows before writing to a CD-RW —

Search for the keyword

standby or hibernate in Windows Help or the Windows Help and Support Center.

Change the write speed to a slower rate —

See the help files for your CD or DVD creation software.

Exit all other open programs —

Exiting all other open programs before writing to the CD-RW or DVD+RW

may alleviate the problem.

If you have problems with a hard drive

Allow the computer to cool before turning it on —

A hot hard drive may prevent the operating system

from starting. Try allowing the computer to return to room temperature before turning it on.

Check the drive for errors —

Run the Windows error-checking tool:

1. In Windows XP, click the Start button and click My Computer. In Windows 2000, double-click My

Computer.

2. Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.

3. Click the Tools tab.

4. Under Error-checking, click Check Now.

5. Click Start.

Run the IDE Drives tests as described in the

Dell Diagnostics

.

PC Card Problems

Check the PC Card —

Ensure that the PC Card is properly inserted into the connector.

Ensure that the card is recognized by Windows —

Double-click the Safely Remove Hardware (Unplug

or Eject Hardware in Windows 2000) icon in the Windows taskbar. Ensure that the card is listed.

Run the PC Card diagnostics test —

See the documentation that came with the PC Card for instructions if a

diagnostics test was provided with the card.

If you have problems with a Dell-provided PC Card —

Contact Dell

.

If you have problems with a PC Card not provided by Dell —

Contact the PC Card manufacturer.

Network Problems

Fill out the

Diagnostics Checklist

as you complete these checks.

Check the network cable connector —

Ensure that the network cable connector is firmly connected to the

connector on the computer and the network wall jack.

Check the network lights on the network connector —

Green indicates that the network connection is

active. If the status light is not green, try replacing the network cable. Amber indicates that the network