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Dell Latitude D630 ATG (Mid 2007) User Manual

Page 89

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Troubleshooting

89

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C O N F I G U R A T I O N

ER R O R

The computer cannot identify the drive type. Shut down the

computer, remove the hard drive (see "Hard drive problems" on page 86), and boot the computer from

media. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-

Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

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0 —

The hard drive does not respond to commands from the

computer. Shut down the computer, remove the hard drive (see "Hard drive problems" on page 86), and

boot the computer from media. Then shut down the computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell

Diagnostics (see "Dell Diagnostics" on page 81).

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D I SK

D RI VE

F A I L U R E

The hard drive does not respond to commands from the computer. Shut

down the computer, remove the hard drive (see "Hard drive problems" on page 86), and boot the

computer from media. Then shut down the computer, reinstall the hard drive, and restart the computer.

If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see

"Dell Diagnostics" on page 81).

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D RI VE

R E A D

FAIL URE

The hard drive may be defective. Shut down the computer, remove

the hard drive (see "Hard drive problems" on page 86), and boot the computer from media. Then shut

down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another

drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

I

N S E R T

B O O T A B L E

M E D I A

The operating system is trying to boot to nonbootable media. Insert bootable

media.

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N V A L I D

C O N F I G U R A T I O N

I N F O R M A T I O N

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The system configuration

information does not match the hardware configuration. The message is most likely to occur after a

memory module is installed. Correct the appropriate options in the system setup program (see "System

Setup Program" on page 103).

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C L O C K

L I NE

FAIL URE

For external keyboards, check the cable connection. Run the Keyboard

Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

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C O N T R O L L E R

F A I L U R E

For external keyboards, check the cable connection. Restart the

computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard

Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

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E Y B O A R D

D A T A

L I N E

F A I L U R E

For external keyboards, check the cable connection. Run the Keyboard

Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

K

E Y B O A R D

S T U C K

KE Y

F A I L U R E

For external keyboards or keypads, check the cable connection. Restart

the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test

in the Dell Diagnostics (see "Dell Diagnostics" on page 81).

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E MO RY

A D D R E S S

L I N E

F A I L U RE

A T

A D D R E S S

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RE A D

V A L U E

E X P E CT I N G

VA LUE

A memory module may be

faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory

Problems" on page 94.

M

E MO RY

A L L O C A T I O N

E R R O R

The software you are attempting to run is conflicting with the operating

system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try

to run the program again. If the error message still appears, see the software documentation.