Dell OptiPlex Gxi - Manual (Page 43)

System Error Messages: OptiPlex GXi
This section lists (in alphabetical order) system error messages that can appear on the monitor screen. These messages can help you find the source of a problem.
Some of these error messages indicate fatal errors. When a fatal error occurs, the system cannot usually be rebooted until an appropriate hardware change has been
made.
Message Definition Probable Causes
Address mark not found BIOS found faulty disk sector or could
not find particular disk sector. Faulty diskette/tape drive subsystem or
hard-disk drive subsystem (defective
system board).
Attachment failed to respond Diskette drive or hard-disk drive
controller cannot send data to associated
drive. Faulty interface cable or connector.
Bad command or file name Command entered does not exist or is
not in pathname specified. Bad command.
Bad error-correction code(ECC)
on disk read
Diskette drive or hard-disk drive
controller detected uncorrectable read
error. Indicates a fatal error. Faulty diskette/tape drive subsystem or
hard-disk drive subsystem (defective
system board).
Controller has failed Hard-disk drive or associated controller
defective. Indicates a fatal error. Faulty diskette/tape drive subsystem or
hard-disk drive subsystem (defective
system board).
Data error System received unrecoverable data-
read error from diskette or hard-disk
drive. Indicates a fatal error. Faulty diskette, diskette drive, or hard-
disk drive.
Decreasing available memory Read/write failure during POST prevents
system from using available memory. One or more DIMMs faulty or
improperly seated.
Diskette drive 0 seek failure
Diskette drive 1 seek failure
Diskette/tape drive controller could not
locate specific sector or track. Faulty or improperly inserted diskette,
incorrect configuration settings in System
Setup program, loose diskette/tape drive
interface cable, or loose power cable.
Diskette read failure Failure occurred while system attempted
to read diskette. Faulty diskette, faulty or improperly
connected diskette/tape drive interface
cable, or loose power cable.
Diskette subsystem reset
failed
System could not successfully issue reset
command to diskette controller. Faulty diskette/tape drive controller
(defective system board).
Diskette write protected Diskette write-protect feature activated. Diskette write-protected.
Drive not ready Diskette missing from or improperly
inserted in diskette drive. Defective, unformatted, or improperly
inserted diskette.
Gate A20 failure Gate A20 of the keyboard controller
malfunctioned. Indicates a fatal error. Faulty keyboard controller (defective
system board).
General failure Operating system cannot execute
command. Operating system corrupted or not
installed properly.
Hard disk controller failure
Hard disk drive read failure
Hard disk failure
Hard-disk drive failed to initialize.
Indicates a fatal error. Incorrect configuration settings in System
Setup program, improperly connected
hard-disk drive cable, faulty hard-disk
drive controller subsystem (defective
system board), or loose power cable.
Invalid configuration
information - please run SETUP
program
System Setup program contains
incorrect system configuration settings. Incorrect configuration settings in System
Setup program or faulty battery.
Keyboard clock line failure
Keyboard failure
System cannot communicate with
keyboard. Indicates a fatal error. Keyboard cable connector loose or
improperly connected, defective
keyboard, or defective keyboard/mouse
controller (defective system board).
Keyboard controller failure Keyboard/mouse controller failed.
Indicates a fatal error. Defective keyboard/mouse controller
(defective system board).
Keyboard data line failure
Keyboard stuck key failure
System cannot communicate with
keyboard. Indicates a fatal error. Keyboard cable connector loose or
improperly connected, defective
keyboard, or defective keyboard/mouse