External keyboard problems – Dell Inspiron 4150 User Manual
Page 65

Solving Problems
65
External Keyboard Problems
HINT: When you attach
an external keyboard, the
integrated keyboard
remains fully functional.
T
O
V E R IF Y
T H A T
T H E
P R O BL E M
IS
W I T H
T H E
M O US E
,
C HE C K
T H E
T O U C H
P A D
—
1
Turn off the computer.
2
Disconnect the mouse.
3
Turn on the computer.
4
At the Windows
desktop, use the touch pad to move the cursor around, select
an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
R
E I NS T AL L
THE
T O U C H
P A D
D RI V E R
— See page 75.
C
HE C K
T H E
K EY B O AR D
C AB L E
— Shut down the computer (see page 38).
Disconnect the keyboard cable and check it for damage. For PS/2 cables, check
the cable connector for bent or broken pins. Firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.
C
HE C K
T H E
EX T E R NA L
KE Y B OA R D
—
1
Turn off the computer, wait 1 minute, and turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard blink
during the boot routine.
3
From the Windows
®
desktop, click the Start button, point to Programs, point
to Accessories, and click Notepad.
4
Type some characters on the external keyboard and verify that they appear on
the display.
If you cannot verify these steps, you may have a defective external keyboard.