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External keyboard problems – Dell Inspiron 4150 User Manual

Page 65

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Solving Problems

65

External Keyboard Problems

HINT: When you attach

an external keyboard, the
integrated keyboard
remains fully functional.

T

O

V E R IF Y

T H A T

T H E

P R O BL E M

IS

W I T H

T H E

M O US E

,

C HE C K

T H E

T O U C H

P A D

1

Turn off the computer.

2

Disconnect the mouse.

3

Turn on the computer.

4

At the Windows

desktop, use the touch pad to move the cursor around, select

an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

R

E I NS T AL L

THE

T O U C H

P A D

D RI V E R

— See page 75.

C

HE C K

T H E

K EY B O AR D

C AB L E

— Shut down the computer (see page 38).

Disconnect the keyboard cable and check it for damage. For PS/2 cables, check

the cable connector for bent or broken pins. Firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the

keyboard directly to the computer.

C

HE C K

T H E

EX T E R NA L

KE Y B OA R D

1

Turn off the computer, wait 1 minute, and turn it on again.

2

Verify that the numbers, capitals, and scroll lock lights on the keyboard blink

during the boot routine.

3

From the Windows

®

desktop, click the Start button, point to Programs, point

to Accessories, and click Notepad.

4

Type some characters on the external keyboard and verify that they appear on

the display.

If you cannot verify these steps, you may have a defective external keyboard.