Dell Inspiron 9400 User Manual
Page 113
Troubleshooting
113
NOTE:
Dell PC Restore by Symantec may not be available in certain countries nor on certain computers.
Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore
restores your hard drive to the operating state it was in when you purchased the computer. Any programs
or files added since you received your computer—including data files—are permanently deleted from the
hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and
so on. If possible, back up all data before using PC Restore.
To use PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.
2 Immediately upon seeing the blue bar, press
If you do not press
computer again.
NOTICE:
If you do not want to proceed with PC Restore, click Reboot in the following step.
3 On the next screen that appears, click Restore.
4 On the next screen, click Confirm.
The restore process takes approximately 6–10 minutes to complete.
5 When prompted, click Finish to reboot the computer.
NOTE:
Do not manually shut down the computer. Click Finish and let the computer completely reboot.
6 When prompted, click Yes.
The computer restarts. Because the computer is restored to its original operating state, the screens that
appear, such as the End User License Agreement, are the same ones that appeared the first time the
computer was turned on.
7 Click Next.
The System Restore screen appears and the computer restarts.
8 After the computer restarts, click OK.
Removing Dell PC Restore
NOTICE:
Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your
computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s
operating system.
Dell PC Restore enables you to restore your hard drive to the operating state it was in when you
purchased your computer. It is recommended that you
do not remove PC Restore from your computer,
even to gain additional hard-drive space. If you remove PC Restore from the hard drive, you cannot ever
recall it, and you will never be able to use PC Restore to return your computer’s operating system to its
original state.
PD598a01.book Page 113 Monday, February 6, 2006 2:24 PM