beautypg.com

Dell XPS 630i (Early 2008) User Manual

Page 99

background image

Troubleshooting Tools

99

3 If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and
problem description and see "Contacting Dell" on page 141.

NOTE:

The Service Tag for your computer is located at the top of each test

screen. If you contact Dell, technical support will ask for your Service Tag.

4 If you run a test from the Custom Test or Symptom Tree option, click the

applicable tab described in the following table for more information.

5 When the tests are complete, close the test screen to return to the

Main Menu screen. To exit the Dell Diagnostics and restart the computer,
close the Main Menu screen.

6 Remove the Dell Drivers and Utilities media (if applicable).

Tab

Function

Results

Displays the results of the test and any

error conditions encountered.

Errors

Displays error conditions encountered,

error codes, and the problem

description.

Help

Describes the test and may indicate

requirements for running the test.

Configuration

Displays your hardware configuration

for the selected device.

The Dell Diagnostics obtains

configuration information for all

devices from system setup, memory, and

various internal tests, and it displays

the information in the device list in

the left pane of the screen. The device

list may not display the names of all

the components installed on your

computer or all devices attached to

your computer.

Parameters

Allows you to customize the test by

changing the test settings.

book.book Page 99 Friday, April 25, 2008 3:58 PM