Dell XPS 630i (Early 2008) - Manual (Page 111)

Troubleshooting
111
C HECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS —
Windows XP:
1 Click Start → Control Panel→ Printers and Other Hardware→ View installed
printers or fax printers.
2 If the printer is listed, right-click the printer icon.
3 Click Properties → Ports. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the
following port(s): setting is USB.
Windows Vista:
1 Click Start → Control Panel→ Hardware and Sound→ Printer.
2 If the printer is listed, right-click the printer icon.
3 Click Properties and click Ports.
4 Adjust the settings, as needed.
R EINSTALL THE PRINTER DRIVER — See the printer documentation for information
on reinstalling the printer driver.
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup
and troubleshooting information.
U NLOCK THE SCANNER — Ensure that your scanner is unlocked (if the scanner has a
locking tab or button).
R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN
C HECK THE CABLE CONNECTIONS —
• See the scanner documentation for information on cable connections.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
book.book Page 111 Friday, April 25, 2008 3:58 PM