Drive problems – Dell XPS 630i (Early 2008) User Manual
Page 102
102
Troubleshooting
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
E
NSURE
THAT
M
ICROSOFT
W
INDOWS
R
ECOGNIZES
THE
DRIVE
—
Windows XP:
• Click Start and click My Computer.
Windows Vista
®
:
• Click the Windows Vista Start button
™ and click Computer.
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
T
EST
THE
DRIVE
—
• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable floppy disk and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See "Cleaning Your Computer" on page 75.
C
HECK
THE
CABLE
CONNECTIONS
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
See "Troubleshooting Software and
Hardware Problems in the Microsoft
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "Dell Diagnostics" on page 95.
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C
HECK
THE
SPEAKERS
AND
SUBWOOFER
—
See "Sound and Speaker Problems" on
book.book Page 102 Friday, April 25, 2008 3:58 PM