E-mail, modem, and internet problems, Hard drive problems – Dell Latitude D510 User Manual
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If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray
If you hear an unfamiliar scraping or grinding sound
Hard drive problems
E-Mail, Modem, and Internet Problems
Change the write speed to a slower rate —
See the help files for your CD or DVD creation software.
1.
Ensure that the computer is shut down.
2.
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.
3.
Gently pull out the tray until it stops.
l
Ensure that the sound is not caused by the program that is running.
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Ensure that the disk or disc is inserted properly.
Allow the computer to cool before turning it on —
A hot hard drive may prevent the operating system from starting. Try allowing the
computer to return to room temperature before turning it on.
Run Check Disk —
Windows XP
1.
Click the Start button and click My Computer.
2.
Right-click Local Disk C:.
3.
Click Properties.
4.
Click the Tools tab.
5.
Under Error-checking, click Check Now.
6.
Click Scan for and attempt recovery of bad sectors.
7.
Click Start.
MS-DOS®
Type scandisk x: at an MS-DOS prompt, where x is the hard drive letter, and then press
Computer.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
Check the Microsoft Outlook® Express Security Settings —
If you cannot open your e-mail attachments:
1.
In Outlook Express, click Tools, click Options, and then click Security.
2.
Click Do not allow attachments to remove the checkmark.
Check the telephone line connection —
Check the telephone jack —
Connect the modem directly to the telephone wall jack —
Use a different telephone line —
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Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon
next to it.)
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Ensure that you feel a click when you insert the telephone line connector into the modem.