Dell PowerVault NX3600 - Manual (Page 77)

• Check the network connection by trying to NFS
mount from some other system.
• Verify if other users experience the same problem.
If the appliance is not responding due to the program not
registered, check if the port mapper on your client is up.
If the issue is due to access denied:
• Get a list of the appliance exported file systems
using the command:
showmount -e
• Check the system name or netgroup name is not in
the user list for the file system.
• Check the file systems related to the NFS through
the NAS cluster solution user interface.
If the issue is due to the directory, check the spelling in
your command and try to run the mount command on both
directories.
NFS Export Does Not Exist
Description Attempted to mount an export that does not exist.
Cause This failure is commonly caused by spelling mistakes on
the client system or when accessing the wrong server.
Workaround
1. Check the available exports on the NAS; verify that
all the required exports exist.
2. On the problematic client, verify that the relevant
export is available to this client:
3. % showmount -e
4. Export list for :
5. /abc 10.10.10.0
6. /xyz 10.10.10.0
7. If the export is available, review the export name
spelling in the relevant mount command on the
client. It is recommended to copy paste the export
name from the showmount output to the mount
command.
NFS File Access Denied
Description This event is issued when an NFS user does not have
enough permissions for the file on a NAS container.
Cause File ownership is UID/UNIX and the user is not privileged
to access the file, or, file ownership is SID/ACL and after
translation to UID/UNIX the permissions do not allow
access to the file.
Workaround For native access (when CIFS user accesses SID/ACL file
or NFS user accesses UID/UNIX file) understanding the
missing permission is standard.
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