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Resolving other technical problems, Reinstalling drivers and utilities, Reinstalling windows – Dell Inspiron 3800 User Manual

Page 42: Inter

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42

Solving Problems

www

.dell.com | support.dell.com

Resolving Other Technical Problems

Reinstalling Drivers and Utilities

NOTICE:

The Dell support website, http://support.dell.com, and the

System

Software CD provide approved drivers for Dell™ computers. If you install
drivers obtained from other sources, your computer might not work correctly.

1

Insert the System Software CD into the CD or DVD drive.

2

Double-click the My Computer icon on your desktop.

3

Double-click the icon for your CD or DVD drive.

4

Double-click the folder for your operating system.

HINT:

You may need to

open more folders to find
the setup file. For
example, to install the
Windows Me touch pad
driver, double-click

winme, double-click

touchpad, double-click

english, and then double-
click Setup.

5

Double-click the appropriate language folder for the driver you want to

install.

6

Double-click Setup and follow the prompts.

For detailed information on installing specific drivers and utilities for your
computer, see the Dell support website at http://support.dell.com.

Reinstalling Windows

NOTICE:

The

Operating System CD provides options for reinstalling your

Windows Me, Windows 98 Second Edition (SE), or Windows 2000 operating
system. The options can potentially overwrite files installed by Dell and
possibly affect programs installed on your hard drive. Therefore, Dell does not
recommend that you reinstall your operating system unless instructed to do so
by a Dell technical support representative.

G

O

T O

T H E

D

E L L

S U P P O RT

W E B S I T E

Go to http://support.dell.com for

help with general usage, installation, and troubleshooting questions.

E-

MA I L

D

E L L

Go to http://support.dell.com and then click E-Mail Dell in

the Communicate list. Send an e-mail message to Dell about your problem; you

can expect to receive an e-mail message from Dell within hours.

C

A L L

D

E L L

If you cannot solve your problem using the Dell support website

or e-mail service, call Dell for technical assistance (see page 71).