Printer problems, Scanner problems – Dell Precision M90 User Manual
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AC Power Loss While the Computer Is Docked
If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode.
Printer Problems
Fill out the Diagnostics Checklist (see
Diagnostics Checklist
) as you complete these checks.
Ensure that the printer is turned on
Check the printer cable connections —
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See the printer documentation for cable connection information.
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Ensure that the printer cables are securely connected to the printer and the computer.
Test the electrical outlet —
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows —
1.
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2.
Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3.
Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB
printer, ensure that the Print to the following port(s): setting is USB.
Reinstall the printer driver —
See the printer documentation for instructions
Scanner Problems
Check the scanner documentation —
See the scanner documentation for setup and troubleshooting information.
Unlock the scanner —
Ensure that your scanner is unlocked if it has a locking tab or button.
Restart the computer and try the scanner again.
Check the cable connections —
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See the scanner documentation for cable connection information.
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Ensure that the scanner cables are securely connected to the scanner and the computer.
Verify that the scanner is recognized by Microsoft Windows —
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.