Dvd drive problems, Hard drive problems, E-mail, modem, and internet problems – Dell Dimension 8300 User Manual
Page 35
S o l v i n g Pr o b l e m s
35
DVD drive problems
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles
work in all DVD drives.
Hard drive problems
E-Mail, Modem, and Internet Problems
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while
it is connected to a digital telephone network.
T
EST
THE
DRIVE
WITH
ANOTHER
D V D — Insert another DVD to eliminate the possibility
that the original DVD is defective.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
— Click the Start button and click My
Computer. If the DVD drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
C
LEAN
THE
DISC
— See the
Tell Me How
help file for instructions on cleaning your DVDs.
To access help files, see page 32.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
R
UN
C
HECK
D
ISK
—
1
Click the Start button and click My Computer.
2
Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.
3
Click the Tools tab.
4
Under Error-checking, click Check Now.
5
Click Start.
C
HECK
THE
TELEPHONE
LINE
CONNECTION
— Verify that the telephone line is connected
to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)
Ensure that you hear a click when you insert the telephone line connector into the modem.