Dell Inspiron 9200 - Manual (Page 6)

6 Contents
A program crashes repeatedly . . . . . . . . . . . . . . . . . . . . . 56
A program is designed for an earlier Windows operating system . . . . . 57
A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . 57
Other software problems . . . . . . . . . . . . . . . . . . . . . . . 57
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . 62
No sound from integrated speakers . . . . . . . . . . . . . . . . . . 62
No sound from external speakers . . . . . . . . . . . . . . . . . . . 62
No sound from headphones . . . . . . . . . . . . . . . . . . . . . . 63
Touch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . 63
Video and Display Problems . . . . . . . . . . . . . . . . . . . . . . . . 64
If the display is blank . . . . . . . . . . . . . . . . . . . . . . . . . 64
If the display is difficult to read . . . . . . . . . . . . . . . . . . . . . 65
If only part of the display is readable . . . . . . . . . . . . . . . . . . 65
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . 67
Using Microsoft Windows XP System Restore . . . . . . . . . . . . . 68
Using Dell PC Restore by Symantec . . . . . . . . . . . . . . . . . . 69
Resolving Software and Hardware Incompatibilities . . . . . . . . . . . . 70
9 Adding and Replacing Parts
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . 71
Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . 71
Before Working Inside Your Computer . . . . . . . . . . . . . . . . . 72
D5169bk1.book Page 6 Thursday, October 21, 2004 4:37 PM