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Deployment issues, Devices are not available as backup targets – Dell PowerVault DL2000 User Manual

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Microsoft Windows Displays A Message Prompting The User To Format A Disk

NOTE: Applies to your Dell DL2000 system.

Description

When a new virtual disk is detected on the appliance (whether created manually or automatically
based on Disk Configuration Policy settings), Windows prompts the user to format the virtual disk.

Workaround/
Solution

CAUTION: Selecting the option to format the disk may result in loss of data.

On the prompt, click Cancel. The backup application configures the new virtual disk.
To disable these alerts, click Start → Run and type cmd. The command prompt is displayed. At the
command prompt, type MOUNTVOL/n.

Deployment Issues

This section describes deployment issues and the solutions.

Automatic Disk Provisioning Configures Virtual Disks Across MD Enclosures

Description

Auto provisioning configures virtual disks using drives across all enclosures while cabling multiple
MD enclosures when connecting one or more MD enclosures to both external PERC controller (PERC
6/E or PERC H800) ports.

Workaround/
Solution

Do not connect the MD enclosures to both ports of the external PERC controller in the DL unit. If
multiple enclosures need to be connected, connect them in a daisy chain as specified in the
Connecting the Storage Enclosure to the PowerVault DL2xxx System section in the

Dell PowerVault

DL Backup to Disk Appliance Powered by Symantec Backup Exec User’s Guide

at support.dell.com/

manuals.
Connect the SAS Out port on the primary EMM to the SAS In port on the next down-chain enclosure.
If more than three PowerVault MD1000 enclosures or more than four PowerVault MD1200 enclosures
need to be connected to the system, a second external PERC controller must be installed on the DL
system.

NOTE: This issue is only observed on systems running Microsoft Windows Server 2008 R2 and Symantec Backup
Exec 2010 R2 or later. This issue is not observed if both ports of the external PERC controller are connected to the
same MD enclosure in the Single Host Single Controller Redundant Path configuration. For more details, see the

Dell PowerVault MD1200 and PowerVault MD1220 Interoperability Guide

at support.dell.com/manuals.

Devices Are Not Available As Backup Targets

Description

Automatically-created Backup to Disk or Deduplication Storage folders configured with the
Storage Provisioning Option (SPO) are displayed in the device tree but unavailable as backup
targets in the Backup Wizard.

Workaround/
Solution

Restart the Backup Exec Console. The folders are displayed.

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