Dell PowerVault DL2000 - Manual (Page 14)

Workaround/Solution Download and install Dell OpenManage Server Administrator 6.4 or later located at
support.dell.com/support/downloads.
Backup Exec Server Service Stops Responding
NOTE: Applies to your Dell DL2000 and DL2100 systems.
Description If the properties of a virtual disk are requested multiple times within the Backup Exec console's
Devices view, the Backup Exec Server service stops functioning. A Backup Exec user interface
stack trace may appear on the console.
Workaround/
Solution From the Backup Exec Console, select Tools → Backup Exec Services and click Restart All
Services. Ensure that the appliance is up to date by running Symantec LiveUpdate.
Backup Exec PVL Service Stops Working
NOTE: Applies to your Dell DL2000 and DL2100 systems.
Description While creating a DSF the Backup Exec PVL Service stops when the Backup Exec services are
restarted. A Windows error message may appear on the screen indicating that the service has
stopped working and Windows is attempting to find a solution.
Workaround/
Solution From the Backup Exec Console, select Tools → Backup Exec Services and click Restart All
Services. Ensure that the appliance is up to date by running Symantec LiveUpdate.
Disk Capacity Threshold Settings
NOTE: Applies to your Dell DL2000 and DL2100 systems.
Description Entering a threshold value of more than 100 percent as the disk capacity in the Backup Exec
Console displays an error.
Workaround/Solution Do not enter a threshold value greater than 100 percent in the Backup Exec Console.
The Storage Device Table Does Not Display Storage Array Information And Status
NOTE: Applies to your Dell DL2000 and DL2100 systems.
Description The storage device table does not display storage array information and status.
Workaround/Solution Array information is available by selecting the Storage Array node in the navigation tree within
the Backup Exec Console.
A Warning Status Is Displayed After The System Reboots
NOTE: Applies to your Dell DL2100 and DL2200 systems.
Description The Broadcom firmware version field is blank on the Appliance Management Console
Compatibility Manager tab.
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