Cadillac 2011 Escalade ESV - Manual (Page 535)

Black plate (9,1) Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-9
. Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Routing Service: Detailed
maps of North America are
provided when requested
either with the most direct
route or the most scenic route.
Additional travel information
is also available. Allow three
weeks for delivery.
. Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed
during the 5 years/
160 000 km (100,000 miles)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required
to handle most roadside repairs.
Services Not Included in
Roadside Service
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
. Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
. Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Routing Service: Limit of
six requests per year.