Dell Latitude 131L - Manual (Page 67)

Solving Problems
67
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3 Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.
Hard drive problems
A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may prevent the operating
system from starting. Try allowing the computer to return to room temperature before turning it on.
R UN C HECK D ISK —
1 Click the Start button and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties.
4 Click the Tools tab.
5 Under Error-checking, click Check Now.
6 Click Scan for and attempt recovery of bad sectors.
7 Click Start.
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to
a digital telephone network.
C HECK THE M ICROSOFT O UTLOOK® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail
attachments:
1 In Outlook Express, click Tools, click Options, and then click Security.
2 Click Do not allow attachments to remove the checkmark.
C HECK THE TELEPHONE LINE CONNECTION
C HECK THE TELEPHONE JACK
C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK
book.book Page 67 Wednesday, April 4, 2007 7:31 AM