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7 removing paper jam and canceling cutter lock – Citizen Systems 291 User Manual

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CBM-290/291 User’s Manual

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CITIZEN

3.7 Removing paper jam and canceling cutter lock

Remove paper jam or cancel cutter lock by following the procedure explained below.

(1) Open front cover

(2) Put mechanism lock lever inside of main body, pull down printer mechanism.

When paper remains inside of printer, remove this paper.

(3) Removing paper jam

Remove paper jam manually with care. To pull out the paper from printer mechanism,

pull it out carefully at head up condition.

(4) Canceling cutter lock

Remove paper inside of paper cutter and turn ON power. In case cutter blades to home position and

carries out initializing, cutter lock was cleared completely.

In case cutter does not return to home position or occurs some error again, turn OFF power,

turn the knob which locates on left bottom side of auto cutter to the front side as shown in the below,

then return cutter blade manually and remove the paper inside of auto cutter.

(5) After fixing the problem, pull down head up lever and return printer mechanism to its home position.

Cautions :

Since print head and motor are hot, do not carry out this action right after printing.

This may cause burning from this heat.

For removing the remaining paper, do not touch the surface of print head and motor.