Dogtra 300M Series - Manual (Page 19)

35
EC DECLARATION OF CONFORMITY
We, Dogtra Company declare under our sole
responsibility that the product
Model Name : Element 300M
to which this declaration relates is in conformity with
R&TTE Directive 1999/5/EC
By application of the following standards
Appendix :
EC Declaration of Conformity
Essential Requirements Description (Field)
Applied Specification /
Standard
Article 3.1(a) Safety EN 60950-1:2006
Article 3.1(b) EMC
EN 301 489-1 V1.8.1 (2008-04),
EN 301 489-3 V1.4.1 (2002-08)
Article 3.2 Radio
EN 300 220-1 V2.1.1 (2006-04),
EN 300 220-2 V2.1.2 (2007-06)
34
WARRANTY AND REPAIR INFORMATION
have been found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the “Trouble Shooting Guide” in
the Owner’s Manual and call customer service at 1-888-811-9111, for
technical support, before sending it to Dogtra for Service.
The cost of shipping products under warranty back to Dogtra is the
customer’s responsibility. Dogtra is not responsible for units damaged or lost
in transition to Dogtra. Dogtra is not responsible for loss of training time or
inconvenience while the unit is in for repair work. Dogtra does not provide
loaner units or any form of compensation during the repair period.
A copy of the sales receipt showing the purchase date may be required before
warranty work is initiated.
Please include a brief explanation outlining the problem and include your
name, address, city/state/zip code, daytime phone number, evening phone
number, and email address. Or you can visit our website at www.dogtra.com
for a service request form. If the repair costs are not covered under warranty,
we will call you for payment information and authorization. For any
questions concerning your Dogtra products, call us toll free at 1-888-811-
9111, M-F 8:30AM - 4:00PM, Pacific Standard Time, or email us at
[email protected] for specific repair inquiries.
The diagrams and representations in the manual may differ slightly from
the actual product depending on the model type.
Send repair units to :
Dogtra Company / Repairs
22912 Lockness Avenue
Torrance, CA 90501
U.S.A.