Bio-Rad PowerPac™ Universal Power Supply User Manual
Page 15
Problem Cause
Solution
Communication is
1. IR devices moved out
1. Align power supply and
initiated but not
of range during
the IrDa adaptor or PDA
completed
transmission
according to Figure 2
Files do not appear in
the expected location
2. Multiple infrared
2. Remove, shield, or disable
devices within range
any other infrared devices
near the PowerPac IR
port (including stacked
PowerPac power
supplies)
3. Receiving device
3. Delete files from PDA
memory is full
or PowerPac memory
Computer, power supply, 1. Multiple infrared
1. Remove, shield, or disable
or PDA freezes up
devices within range
power supplies or any
other infrared devices
near the PowerPac IR
port (including stacked
power supplies). Once the
additional IR devices
have been removed or
shielded, the targeted
PowerPac will return to
proper function
momentarily. Note: Don't
turn off power supply or
the run data file will be
lost
PDA may need to be
reset, follow manufacturers
instructions. For PC
resetting, follow
instructions below
Note: In all cases, once the problem and cause have been identified and corrected,
repeat transmission.
To reset the PC:
On the PC, the IR-communication is done by utilizing the Microsoft Windows
irftp.exe program:
1. Separate the IR-device pair.
2. Check if multiple instances of the Windows irftp.exe program are running:
1. Press the Ctrl + Alt + Del buttons at the same time
2. Click on the Task List button that says:
3. Select the Processes tab (see screenshot below)
4. Look for irftp.exe
If you see multiple irftp.exe processes, end all but one:
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