Bio-Rad S3™ Cell Sorter - Manual (Page 31)

Instruction Manual | 21
Troubleshooting
5
Table 7 describes possible errors and causes with troubleshooting steps.
Table 7. Troubleshooting table.
Error
Possible Causes Troubleshooting Steps
Biosafety system icon System not configured to have Contact technical support to correct the
does not show up in a biosafety system configuration of the system
ProSort ™ software
There is no fan noise System is very quiet Stand closer to fan unit and listen for fan
coming from the unit noise. There should be a quiet hum
Not plugged in correctly Check AC power cord for a tight connection
on system and in the wall
HEPA may be full and system Check the biosafety system status in ProSort
has shut down. software to see if the system’s HEPA is at
less than 10% capacity. HEPA filter may need
replacement
There is a rattling noise Loose fitting or latch Check all connections and latches. The
coming from the air system should have a quiet hum and low
generator fan unit vibration
There is a large gap Misaligned magnetic attachment Re-attach the access door. Adjust by gently
between magnetic bending the access door to eliminate the
connections on gap. If the gap remains and the access door
access door border matches with the panel borders, then
system is functional
The panels do not stay Panels do not lie well against air Roll the panels slightly tighter so they can lie
up when opened generator and plastic top panel evenly on the plastic top panel
The access doors are S3 or S3e cell sorter is in the Adjust the S3 or S3e cell sorter carefully to
not aligned with the improper location line up with the access doors as much as
system components Improper location may not maintain safety