Brother DCP 9040CN User Manual
Page 81
Troubleshooting
75
10
c
Verify that the print server is on your network as follows:
For Windows
®
1
Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
2
If a successful response is received, then proceed to Windows
2003 IPP troubleshooting on page 78. Otherwise, proceed to d.
For Mac OS
®
X 10.2.4 or greater
1
From the Go menu, select Applications.
2
Open the Utilities folder.
3
Double click the Terminal icon.
4
Try pinging the print server from the Terminal window:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
d
If you have tried a to c above and it does not work, then reset the print server back to the default factory
settings and try from the initial setup again. For information how to reset to the default factory settings,
see Restoring the network settings to factory default on page 26.
Error during printing
10
If you try to print while other users are printing large amounts of data (e.g. many pages or color pages with
high resolution), the printer is unable to accept your print job until the ongoing printing is finished. If the waiting
time of your print job exceeds a certain limit, a time out situation occurs, which causes the error message. In
such situations, execute the print job again after the other jobs are completed.